Contact | Egun Housing

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1. Personal Information Collected

The company collects the following personal information for membership registration, consultation, and service applications.
① Collection Method: Website (membership registration, bulletin board, application form)
② Collected Information: Login ID, password, name, email, contact information, address, service usage history, access log, cookies, access IP information, payment history (for corporate members, company name, business registration number, and representative business type)
③ In addition to membership services, the customer inquiry page collects name, email, contact information, inquiry category, title, and content.

2. Purpose of Collection and Use of Personal Information
The company uses the collected personal information for the following purposes:

① Service provision contract performance and service fee settlement
Content provision, product delivery or invoice issuance, identity verification, purchase and payment, fee collection

② Member management
Identity verification, personal identification, prevention of fraudulent use by delinquent members and unauthorized use, and confirmation of membership intent for membership services

③ Marketing and advertising use
Identification of access frequency or statistics on member service use

3. Personal information retention and use period
In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved.
However, if retention is required by applicable laws and regulations, the Company retains member information for a specified period of time as stipulated by applicable laws and regulations.

① Items Retained: Login ID, Payment Records
② Basis for Retention: Credit Information Use and Protection Act
③ Retention Period: 1 year

Records on Labeling/Advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
Records on Contracts or Cancellations: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on Payments and Supply of Goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on Consumer Complaints or Dispute Resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on Collection/Processing and Use of Credit Information: 3 years (Act on the Use and Protection of Credit Information)

4. Personal Information Destruction Procedures and Methods
In principle, the Company destroys personal information without delay after the purpose of collection and use has been achieved. The destruction procedures and methods are as follows:

① Destruction Procedure
The information you enter for membership registration and other purposes is transferred to a separate database (or, in the case of paper, a separate file) after the purpose has been achieved. It is stored for a specified period of time in accordance with internal policies and other relevant laws and regulations for information protection (see Retention and Use Period) and then destroyed.
Personal information transferred to a separate database will not be used for any purpose other than retention, unless required by law.

② Destruction Method
Personal information stored in electronic files is deleted using a technical method that renders the records unrecoverable.

5. Provision of Personal Information
In principle, the Company does not provide your personal information to external parties. However, exceptions may be made in the following cases:

① When you have given your prior consent. ② When requested by an investigative agency pursuant to legal provisions or for investigative purposes, in accordance with procedures and methods prescribed by law.

6. Entrustment of Collected Personal Information
The Company will not entrust your information to external parties without your consent. If such a need arises in the future, we will notify you of the entrustee and the details of the entrusted work.

7. User and Legal Representative Rights and How to Exercise Them
Users may view or modify their registered personal information at any time and may also request cancellation of their membership.
To view or modify personal information, click "Change Personal Information" (or "Modify Member Information"). To cancel membership (withdraw consent), click "Cancel Membership." After completing the identity verification process, users can directly view, correct, or cancel their membership.
Alternatively, you may contact the Personal Information Manager in writing or by email, and we will take action without delay.
For children under the age of 14, the legal representative has the right to view or modify their personal information and to withdraw consent to the collection and use of their personal information.
If you request correction of errors in your personal information, we will not use or provide the relevant personal information until the correction is completed. Furthermore, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction results to ensure the correction is made. The Company processes personal information canceled or deleted at the user's request in accordance with the "Retention and Use Period of Personal Information Collected by the Company" and prevents access or use for any other purpose.

8. Matters Concerning the Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company uses "cookies" and other technologies to periodically store and retrieve your information. Cookies are very small text files sent to your browser by the server used to operate the Company's website and stored on your computer's hard drive. The Company uses cookies for the following purposes:

1. Purpose of Cookie Use
Analyzing access frequency and visit time of members and non-members, identifying user preferences and interests, tracking user activity, and providing targeted marketing and personalized services through measures such as event participation and number of visits.
Users have the option to choose whether to install cookies. Therefore, users can configure their web browser options to allow all cookies, request confirmation each time a cookie is saved, or reject all cookies.

② How to Reject Cookie Settings
Example: To reject cookie settings, you can select your web browser options to allow all cookies, request confirmation each time a cookie is saved, or reject all cookie storage.
Example of setting method (Internet Explorer): Tools > Internet Options > Privacy at the top of the web browser.
However, if you reject cookie installation, you may experience difficulties in providing services.

9. Personal Information Complaint Service
To protect your personal information and handle complaints related to personal information, the Company has designated a Personal Information Manager as follows:

Personal Information Manager:

Email:

You may report any complaints regarding personal information protection that arise while using the Company's services to the Personal Information Manager. The Company will provide a prompt and sufficient response to your reports.
For other reports or inquiries regarding personal information infringement, please contact the following organizations.

① Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
② Personal Information Protection Association (www.eprivacy.or.kr / 02-550-9500)
③ Supreme Prosecutors' Office Cybercrime Report Center (spo.go.kr / 1301)
④ National Police Agency Cyber Safety Bureau (cyberbureau.police.go.kr / 182)

10. Other
Please note that this "Personal Information Processing Policy" does not apply to individual personal information collection practices by websites linked to this website.

11. Notification Obligation
If the contents of this Personal Information Processing Policy are changed, we will notify you through the "Notices" section of the website at least seven days prior to the revision.

- Announcement Date: September 28, 2021
- Effective Date: September 28, 2021

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